Role purpose
The role will be a part of the Compliance and Risk Team.
- You will be working alongside the C&R Manager to ensure the integrity of the day-to-day operations of a wide range of Compliance processes being delivered from the service centre.
- To support the automation process by effectively using the Excel function
- Use MS excel knowledge towards improvisation of the process and C&R SSC activities
- This is a generalist role where you would be expected to get involved with all areas of the compliance and risk function.
- To assist in completing and establishing compliance and risk monitoring programme
- To build good working relationships with the wider C&R team and partners.
- To assist with C&R process improvements to ensure the performance of services.
- Assist in the handling of tasks received from inception to resolution as and when required.
- To contribute towards and carry out compliance and operational projects as required.
- To deputise for the C&R Manager in his/her absence.
Key Accountabilities
- The candidate needs to demonstrate a banking and compliance knowledge in AML/KYC/On boarding related issues
- Should be a professional, self-motivated, deadline-driven team player able to work in an ever-changing environment;
- Should adhere to company policies and ensure to maintain confidentiality in handling customer data.
- Timely escalation of issues and queries
- Adhering to SLAs
- Ability to learn and effectively use other software applications including numerous research/investigative tools that may be in other countries or languages
- Support the allocation of team resource to meet business demand.
- Play a participative part in Team Briefs.
- Be proactive in the provision of feedback and the delivery of ideas to develop and improve solutions relating to C&R SSC Team
Experience And Personal Qualities
- Graduation Any Graduate-Specialization
- 2-3 years experience in Compliance & Risk
- Strong MS Excel modelling knowledge and aptitude, including macros, and pivot tables.
- Strong analytical / problem solving capability
- Good communication and stakeholder management capabilities
- The ability to manage across multiple time zones within a fast-paced and diverse cultural environment
- Flexibility and responsive to changing situations; adaptable
- Excellent time management skills and the ability to work autonomously
- Ability to deal with customers and employees at all levels within the organisation.
