Analyst, Business Intelligence

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events.

We're looking for a sharp, data-driven Analyst to join our team and help transform data into strategic insights. You'll work closely with product and business stakeholders to uncover opportunities, measure performance, and guide decision-making across key initiatives. If you thrive on solving complex business problems and turning numbers into narratives, this role is for you.

• Work closely with business stakeholders to understand various products, consumer touchpoints, data streams, and reports to draw actionable insights that support strategic decision-making
• Monitor business performance based on key KPIs and recommend data-driven actionable insights to improve the business performance
• Combine data across platforms like GA4, Google Ads and Postgres to create a start to end funnel of user experience
• Measure and analyse campaign performance across channels, providing insights into ROI, CPA, CTR, and engagement metrics
• Drive pricing analytics and discount analysis to evaluate promotional effectiveness and optimize revenue strategies. Past experience in pricing and discounts is preferred
• Design and deliver impactful visualizations using tools like Power BI to communicate insights and trends clearly
• Basic technical understanding of data flow to help identify root causes and user behaviour during new releases
• Understand the competitive landscape to do periodic benchmarking and share industry best practices

• 3-5 years of experience as a data-driven Business, Product, or Data Analyst
• Strong problem-solving mindset with the ability to dive deep into data, identify root causes, and drive automation-led solutions
• Proven experience partnering with business/product teams to identify trends and deliver actionable insights
• Proficiency in handling large datasets and translating data into structured reports and recommendations
• Advanced Excel skills, including pivots and solver functions
• Experience with visualization tools (e.g., Power BI) and working knowledge of DAX preferred
• Familiarity with Google Analytics and digital marketing metrics (CTR, CPA, engagement, traffic sources), with experience in e-learning or digital businesses being a plus

Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our selection process typically involves an initial screening by a recruiter, a technical assessment, and two to three interview rounds. For this role, the hiring process includes 3 rounds of interview, including the HR round.

Equal Opportunity

Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.

Accelerating from Anywhere

As a remote-first organization, these are essential attributes we look for in all our candidates.

• Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently.
• Documenting work that brings everyone on the same page.
• Maturity to choose between synchronous and asynchronous collaboration.
• Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated through your MS Teams status.

Established in 2002, Cactus Communications () is a leading technology company that specializes in expert services and AI-driven products which improve how research gets funded, published, communicated, and discovered. Its flagship brand Editage offers a comprehensive suite of researcher solutions, including expert services and cutting-edge AI products like Mind the Graph, Paperpal, and R Discovery. With offices in Princeton, London, Singapore, Beijing, Shanghai, Seoul, Tokyo, and Mumbai and a global workforce of over 3,000 experts, CACTUS is a pioneer in workplace best practices and has been consistently recognized as a great place to work.