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Dbs Bank

Analyst, Application Support Engineer, Institutional Banking Group Technology, Group Technology

Dbs Bank
Singapore
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  • Posted 8 days ago
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Job Description

  • Provide 24 x 7 IT Operational support to production support teams including weekends and holidays in different shifts.
  • Incident Management and Reporting
  • Recovery coordinator for involving the right parties and recording of chronological events
  • Point of escalation for support staff or management
  • Review all daily activities and ensure completion of shift duties for each team and proper handover
  • Monitoring and recovery of batch jobs
  • Perform health checks and alert management.
  • Coordinate DR testing.
  • Consolidate and analyse management reports for presentation.
  • Implement continuous improvements through automation tools, SRE (Site Reliability Engineering) principles.
  • Perform post-resolution follow-ups to ensure problems have been adequately resolved by the application team.
  • Ensure proper guidance, training and mentoring are given to new staff.
  • Lead formal and informal Post Event Problem Reviews (PEPRs) with platform support teams.
  • Ensures on-time communication to stakeholders on application issues.
  • Facilitate and manage business/operations communication during critical issues.
  • Create/Update SOPs for health checks, monitoring, investigation and recoveries.

Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Operations
Employment Type:
Full time

About Company

Dbs Bank

Job ID: 150803061

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Last Updated: 07-07-2026 06:38:21 AM
Homejobs in SingaporeAnalyst, Application Support Engineer, Institutional Banking Group Technology, Group Technology

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