Job Purpose
Provide support to the Engineering and Maintenance team through the management and enhancement of engineering IT systems such as AMOS, and Etechlog.
Roles & Responsibilit
- y
Administers engineering systems like AMOS-MRO, RFID, eLogbook, management of vendor service requests and change requests from a busines - s.Addresses day-to-day end user requirements and ensures timely fixing of bugs identified by users for AMOS and other Engineering system
- s.Ensures the availability and reliability of engineering systems by monitoring performance, identifying, and resolving issues promptl
- y.Manages engineering iPads, applications using JAMF Mobile Device Management system and testing of the iPad applications during the new releas
- e.Conducts user acceptance testing and validation of engineering IT systems during systems updates, patches, interfaces implementation and major upgrade
- s.Develops reports as per requirements using AMOS report designer and other tool
- s.Develops and manages the interface between IT projects and engineering and maintenanc
- e.Conducts key activities such as user login reviews, system audits, and AMOS year-end processes of Engineering IT system
- s.Provides technical support to end-users, including engineers and maintenance personnel, to ensure smooth operation and utilization of engineering system
- s.Evaluates, adopts, and manages the implementation of new Engineering IT system modules that are critical to operational efficiency, ensuring alignment with procedures and regulatory complianc
- e.Manages the configuration and control of engineering IT systems to ensure they are tailored to operational needs, while preventing unintended transaction
- s.Maintains effective communication with external vendors to ensure timely resolution of open issues and to drive system improvement
- s.Supports other digital projects and activities as required by contributing to planning, coordination, and implementation effort
- s.Analyze application functionality deficiencies reported by users and coordinate for resolution appropriately within agreed tim
- e.Provide direction for Engineering IT solutions that will continuously give an advantage to the organization in terms of business efficiency and improved decision makin
- g.Develop and implement quality control systems for aircraft maintenance, repair, and overhaul (MRO) activitie
- s.Conduct audits of MRO activities to ensure compliance with quality standard
- s.Develop and implement training programs for MRO personnel on quality procedure
- s.Contribute to the continuous improvement of Air India's quality management syste
m.
Qualificati
- onsMinimum Education requirements: Bachelor's degree, Certifications in AMOS modules will be added advantag
es.
Required Sk
ills
8+ Years experience in AMOS Business modules and 5+ Years Amos Administration (Total 8-12 y
ears)Past experience with airlines, of software OEMs in the field of aircraft maintenance related digital prod
ucts.
