Job Tile
MIS Executive
Level
Contractual
Function
GCS (MIS)
Reports To
T1 & Above
Relevant Experience (Years)
2-3 years
Education Qualification (Must Have)
Graduate / Post Graduate
Education Qualification (Desired)
Graduate
Certifications (if any)
NA
People Management
NA
Typical levels that will report into the position
NA
Skills & Abilities
Technical/Functional
- Perform business configuration on ticketing tool
- Proficient in computer/software technology
- Understanding of asset management and Contracts
- Basic understanding of telecom domain will be preferable
- Proficiency in Excel, PowerPoint, word and Outlook
- Provide required reporting requirements
Behavioral
- Good learning attitude, collaboration /coordination skills
- Good analytical skills
- Should be able to define him/her as a good team player
- Develop new team members / resources
General Abilities
- Proficient in verbal and written communication skills
Key Responsibilities/Principle Accountabilities
Responsibility
Key Performance Indicator, if applicable
Perform pricing of assets which include in house products as well as OEM products
Create, update, and maintain asset related documents and trackers.
Coordinate with SCM for renewing service support from OEMs or 3rd parties
Maintain inventories and SLA documents
Maintain lifecycle of the products
