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Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Amazon Web Services (AWS)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and tools used in application support. AI Powered Tech Talent
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Amazon Web Services (AWS).
- Strong understanding of cloud computing concepts and architecture.
- Experience with application monitoring and performance tuning.
- Familiarity with incident management and troubleshooting methodologies.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 5 years of experience in Amazon Web Services (AWS).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
Advent Global Solutions (AGS) is a leading global IT services company, specialized in delivering enterprise software solutions, IT consulting & outsourcing services, and product engineering solutions. Advent Global’s commitment to deliver IT services is backed by 2,000+ employees and preferred partnerships with companies like SAP, Oracle, Sybase, and IBM.
Our global footprint with sales offices and delivery centers in strategic locations of the United States and India helped us service many Fortune 500 companies in the last decade. With annual revenues over US $100 million, we have been honored multiple times for our robust growth by Inc5000, Asia-Deloitte Fastest50, and Red Herring100. Our fast-growing global delivery centers in India have been ranked among the ‘best places to work’ for many years in a row. Our corporate philosophy is to build long-term relationships with all our stake holders.
Job ID: 151450409