Amazon Vendor Account Manager

Job Title: Customer Amazon Account Manager

Location: Jaipur

Department: E-commerce / Amazon Account Management

We are looking for a highly motivated and experienced Amazon Account Manager with a strong background in managing Amazon seller accounts. If you have at least 1-2 years of experience working with Amazon seller accounts, managing listings, FBA shipments, and handling variations, we want to hear from you!

The ideal candidate will have hands-on experience with Amazon's seller platform and be well-versed in managing various tasks like listing creation, account health monitoring, FBA shipments, and ensuring a seamless client experience. You will be responsible for understanding the clients requirements, conducting quality checks, and ensuring high-level work is delivered consistently.

• Account Management: Handle and manage at least 10 Amazon seller accounts simultaneously, ensuring all aspects of their performance are optimized.
• Listing Creation & Variations: Create and optimize product listings, including variations, and ensure they comply with Amazon's policies.
• FBA Shipments & Logistics: Oversee the coordination and management of FBA shipments, ensuring products are stocked, and orders are fulfilled efficiently.
• Account Health Monitoring: Regularly monitor and improve the health of Amazon accounts (such as performance metrics, A-to-Z claims, returns, etc.), ensuring compliance with Amazon's policies and guidelines.
• Requirements Gathering & Customer Service: Work closely with clients to understand their business goals and Amazon needs. Gather detailed requirements for new listings or updates and ensure clarity in project scope and deliverables.
• Quality Assurance: Perform thorough quality checks on work before delivery, ensuring that it meets the client's expectations and Amazon's standards.
• Amazon Market Knowledge: Stay updated on Amazon's ever-changing policies and market trends across different Amazon marketplaces to provide clients with valuable insights and recommendations.
• Initiative & Problem-Solving: Proactively identify opportunities for improvement in client accounts and suggest solutions to enhance performance.
• Client Communication: Act as the main point of contact for clients, offering excellent customer service and keeping clients informed about project progress, challenges, and solutions.

• 1-2 years of experience managing Amazon Seller accounts.
• Strong understanding of Amazon Seller Central, including listing creation, FBA, variations, and account health management.
• Excellent customer service skills with a focus on client satisfaction and problem resolution.
• Ability to gather requirements effectively and translate them into actionable tasks.
• High level of initiative, able to take ownership of tasks and proactively resolve issues.
• Strong attention to detail, particularly when conducting quality checks on work.
• Knowledge of Amazon's policies, guidelines, and the marketplace ecosystem.
• Excellent communication skills, both written and verbal.
• Familiarity with various Amazon marketplaces (US, UK, India, etc.) is a plus.
• Strong organizational skills and ability to manage multiple accounts and tasks simultaneously.
• Ability to work independently and as part of a team.

• Experience with Amazon account management and other advertising tasks.
• Understanding of Amazon's SEO algorithms and optimization techniques.
• Experience in a customer-facing role with direct client interaction.

• Opportunities for professional growth and development.
• Work with a dynamic team that values initiative, problem-solving, and client satisfaction.

If you are a proactive, results-driven individual with a strong understanding of the Amazon platform and are looking for the opportunity to contribute to client success, apply today!