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swift strategic solutions inc

Amazon Connect Tech Lead

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  • Posted 2 months ago
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Early Applicant

Job Description

Our technology services client is seeking multiple Amazon Connect Tech Lead to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role:

Role: Amazon Connect Tech Lead

Mandatory Skills: Amazon Connect, Cloud watch, Amazon Lambda, IAM, Java Script

Experience: 3- 5 Years

Location: Bangalore

Notice Period: Immediate- 15 Days

Job Description:

  • Amazon Connect Tech Lead with 6 -8 years experience.
  • Experience with Amazon Connect (Contact flows, queues, routing profile, agent hierarchies)
  • Integration experience with Salesforce (Service Cloud Voice)
  • Hands-on with AWS services
  • AWS Lambda (for backend logic) Programming language Java or Python
  • Amazon Lex (Voice/chat bots)
  • CloudWatch
  • IAM
  • Proficiency in programming scripting Java Script, Nodejs
  • Familiarity with CICD pipelines DevOps and infrastructure as code Terraform CloudFormation
  • Solid experience in REST APIs and integration frameworks.
  • Experience working in Agile Scrum environments
  • Experience in Automating deployments of contact center setup using CI/CD pipelines or Terraform

If you are interested, share the updated resume to [Confidential Information]

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Job ID: 126883277