Amazon Connect Engineer
Job Description
Role: Amazon Connect Engineer
Exp: 5+ Years
Remote
Must have skills: Amazon Connect, Strong AWS, Amazon Lex, Amazon Q (Preferrable), Any CRM tool
3+yrs Amazon Connect in production.
Strong AWS skills: Lambda (Python or Node.js), IAM, S3, DynamoDB, Kinesis, API Gateway, CloudWatch
Amazon Lex
CRM
Amazon Q in Connect (super niche)
contact-center fundamentals: IVR, ACD, queueing, telephony / SIP, call recording
More Info
Job Type:
Industry:
Employment Type:
Key Skills
queueing
Amazon Q
contact-center fundamentals
Amazon Lex
About Company
Skills:
contact lens , Terraform, Cloudformation, Amazon Connect, Node.js, CDK, Python, Amazon Lex
Skills:
bedrock , Aws Lambda, S3, Cloudwatch, Terraform, Amazon Connect, Iam, Api, AWS, Amazon Connect Contact Lens
Skills:
Servicenow, Aws Lambda, Amazon S3, Node.js, Json, Git, Typescript, Cloudwatch, Javascript, Terraform, Amazon Connect, AWS IAM, Rest Apis, Python, Salesforce, Infrastructure as Code, Freshservice, Amazon Lex, Freshworks, Freshdesk
Skills:
Aws Lambda, S3, Amazon Connect, Iam, Dynamodb, Rest Apis, Python, Api Gateway, CloudFront, Terraform, Cloudformation, Amazon Lex, Queue and routing configuration, Contact flow and IVR design, Cognito, Amazon Connect CCP customization, CTI integrations with CRM tools, Agent Workspace enhancements
Skills:
Cloudformation, Amazon S3, Dynamodb, Python, Amazon Connect, Api Gateway, Terraform, Aws Lambda, Rest Apis, Amazon Lex, EventBridge, Amazon Bedrock