Amazon Connect Engineer
Amazon Connect Engineer
crescent techservices- Posted 12 hours ago
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Job Description
Role: Amazon Connect Engineer
Location: Chennai, Bangalore, Hyderabad, Kerala
Experience: 5+ Years
Must have skills: Amazon Connect, Amazon Lex, Amazon Q (Preferrable), Strong AWS, contact-center fundamentals, Any CRM tools
3+yrs Amazon Connect in production.
Strong AWS skills: Lambda (Python or Node.js), IAM, S3, DynamoDB, Kinesis, API Gateway, CloudWatch, Amazon Lex CRM, Amazon Q in Connect
Contact-Center Fundamentals: IVR, ACD, queueing, telephony / SIP, call recording
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Key Skills
About Company
Skills:
Cloudformation, Amazon S3, Dynamodb, Python, Amazon Connect, Api Gateway, Terraform, Aws Lambda, Rest Apis, Amazon Lex, EventBridge, Amazon Bedrock
Skills:
Lex, S3, Bitbucket, Lambda, Amazon Connect, Kinesis, Scripting Languages, AWS, Data Security, Iam, Terraform, Jenkins, Git, Kms, Cloud Technologies, AI capabilities, Cloud Contact Center Engineering, Infrastructure engineering concepts