Job Description

Description

We are seeking an experienced Amazon Connect / AWS DevOps Services – Technical Architect to join our dynamic team in India. The ideal candidate will have a robust background in designing and implementing AWS solutions, particularly with Amazon Connect, and possess extensive experience in DevOps practices. This role requires a strategic thinker with a hands-on approach to problem-solving and a passion for delivering high-quality solutions.

Responsibilities

Design and implement scalable and reliable AWS architectures using Amazon Connect and other AWS services.
Collaborate with development teams to automate processes and improve CI/CD pipelines.
Monitor and optimize system performance, ensuring high availability and disaster recovery strategies are in place.
Provide technical guidance and support to clients and internal teams on AWS solutions.
Work with stakeholders to gather requirements and translate them into technical specifications.
Ensure compliance with security policies and best practices in all AWS implementations.
Participate in code reviews and contribute to architecture discussions.

Skills and Qualifications

9-15 years of experience in AWS architecture and DevOps practices.
Strong proficiency in Amazon Connect and AWS services such as Lambda, EC2, S3, RDS, and CloudFormation.
Experience with Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation.
Proficiency in scripting languages such as Python, Bash, or PowerShell.
Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.
Familiarity with CI/CD tools such as Jenkins, GitLab CI, or AWS CodePipeline.
Solid understanding of networking concepts, security protocols, and best practices in cloud environments.
Excellent problem-solving skills and the ability to work under pressure.
Strong communication skills to collaborate with technical and non-technical stakeholders.