AM/ Manager, Commerce Growth (Performance Marketing & CLM)

AM/ Manager, Commerce Growth (D2C Performance Marketing/ CLM)

About the Company

Commix is a full-stack marketing solutions company specializing in driving consumer growth by creating strategic and sustainable brand ecosystems. Leveraging expertise in advertising communication, creative innovation, regional insights, and technology integration, Commix enhances consumer and retailer engagement. The company utilizes its in-house team and proprietary technology to deliver exceptional experiences across Social, CRM, Media, eCommerce, D2C, Retail, and more. Dedicated to balancing consumer and business performance, Commix operates at the intersection of creativity, data, and technology.

Role Description

We're looking for a rockstar specialist to support the growth of our Commerce D2C Advertising business across Performance Media, Website CRO, and Customer Lifecycle Management.

You'll work hands-on in driving and optimizing the site experience, running paid campaigns, and setting up lifecycle journeys to improve conversion and repeat purchase. Ideal candidates should have real exposure to running D2C media and/or eCommerce ops (even if at a smaller brand).

Key Responsibilities

Performance Marketing

• Execute and optimize Commerce Campaigns on Meta, Google and Amazon
• Monitor ROAS/CAC/ ACOS, manage budgets, creative testing, audiences, retargeting

Weekly performance reporting, insights and dashboards for KPIs.

CRO

• Support website build/management (Shopify/ Others): collections, PDPs, landing pages, promos, tracking basics
• Improve conversion: UX fixes, merchandising, offer placement, A/B test ideas
• Work with GA4/Shopify dashboards, basic event tracking understanding

Repeats and Retention

• Set up and manage Email/WhatsApp/SMS flows: welcome, browse/cart abandon, post-purchase, win-backs
• Maintain calendar campaigns, segmentation, basic personalization
• Track repeat rate, revenue from CRM, unsubscribes, deliverability hygiene

Requirements

• 13 years experience in D2C eCommerce Performance Marketing/ CLM
• Hands-on exposure to Meta Ads + Google Ads + Amazon (at least 2 of them)
• Experience with Email marketing engines
• Worked on eCommerce Website Ops with understanding of eCommerce metrics
• Strong on Excel/Sheets, clear communication, execution-first mindset
• Good to have: An Educational background in Tech or Maths is preferred
• Great collaboration and communication skills with an ambition to dominate the eCommerce landscape in future
• A panache or keeda for trying out fresh ideas, new spaces and experiments

Good to Have

• Experience in a D2C brand where you've seen end-to-end performance (creative landing conversion retention)
• Familiarity with Whatsapp Tools/ WebEngage / MoEngage
• Basic understanding of pixels, catalog feeds, UTM hygiene
• Basic understanding of Amazon ecosystem
• Basic understanding of the eCommerce Funnel and Creative Requirements

This profile is open to only people who are based out of Mumbai and can travel to our office at Ghatkopar West, Mumbai on a regular basis.