AM / M - People Ops Excellence and C&B

Role Summary

We are looking for a highly detail-oriented and execution-focused HR Operations

professional who will independently manage day-to-day HR operations across the

employee lifecycle. This is a pure Individual Contributor (IC) role requiring strong

ownership, accuracy, and process discipline in a fast-paced startup environment.

Key Responsibilities

1. Employee Lifecycle Management

• Manage onboarding documentation, offer letters, and joining formalities

• Ensure accurate HRMS data entry for new joiners

• Track and manage probation confirmations

• Execute role changes, salary revisions, transfers, and promotions in HR systems

• Handle full and final settlement coordination and exit documentation

2. Payroll Coordination

• Prepare and validate monthly payroll inputs (new joiners, exits, LOP, reimbursements,

bonuses, etc.)

• Coordinate with Finance/payroll vendor for accurate salary processing

• Validate payroll reports and resolve discrepancies

• Address employee payroll-related queries within defined SLAs

3. HRMS & Data Accuracy

• Maintain employee master data with high accuracy

• Perform periodic HR data audits

• Generate HR dashboards and reports (attrition, headcount, confirmations, etc.)

• Ensure system updates for policy changes and compensation revisions

4. Compliance & Documentation

• Support statutory compliance documentation (PF, ESI, Gratuity, PT, Shops &

Establishment)

• Maintain employee files and compliance trackers

• Ensure documentation is audit-ready at all times

• Support internal and external audit requirements

5. Employee Experience & Query Resolution

• Act as primary POC for HR operations-related queries

• Provide timely and accurate responses to employees

• Improve turnaround time and service delivery standards

• Support policy communication and implementation

6. Process Excellence & Automation

• Identify inefficiencies in existing processes

• Suggest and implement automation or workflow improvements

• Create and maintain SOP documentation

Eligibility Criteria

• 4–8 years of experience in HR Operations

• Experience in high-growth startup or mid-sized organization preferred

• Strong understanding of Indian labour laws and statutory processes

• Hands-on experience in HRMS platforms (Darwinbox, Keka, SAP, Workday, Greythr, etc.)

• Experience coordinating payroll processes.

Core Competencies

• Strong attention to detail and data accuracy

• Process-driven mindset

• High ownership and accountability

• Strong Excel and reporting skills

• Ability to work independently with minimal supervision

• Strong stakeholder and communication skills

KPIs / Performance Metrics

• Payroll accuracy and timeliness

• Data accuracy rate in HRMS

• SLA adherence for employee queries

• Compliance audit readiness

• Employee satisfaction (HR Ops services)