AM - I2C

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Manager - Invoice to Cash

In this role, we are looking for candidates with relevant experience in Accounts Receivable process where you will be responsible for performing day-to-day I2C processes including credit management, billing, cash application and dispute resolution., while meeting the agreed service levels. In this role you are required to coordinate with different stakeholders within and outside Finance function to ensure timely and accurate billing, resolve any queries and invoice modifications.

Responsibilities
.Prepare Billing Data and reconcile with the system data to find and report errors.
.Manage end to end Billing validations.
.Coordinate internally within finance department or with FO teams for billing corrections as needed
.Communicate final credit scores and obtain DOF approvals.
.Set up and update customer credit conditions.
.Validate the invoices in ERP vs the support documents
.Creation of summary billing on the customer/sales request based on guidelines provided
.Seek approvals for credit notes and corrections.
.Monitor automated billing systems and resolve exceptions Ensure Billing Dispatch on time meeting daily TAT and accuracy.
.Coordinate with banks and internal teams for cash inflow.
.Report and monitor daily cash inflows.
.Post and allocate payments, perform reconciliations
.Manage internal and external queries related to billing and Cash applications via calls and emails

Additional Responsibilities
.Act as first point of contact for any escalation that an analyst comes across and is not able to resolve on their own
.Identify anomalies, gaps in the process and explore potential opportunities for improvement
.Collaborate with Quality and Digital function in implementation of identified process improvement opportunities
.Act as a Subject Matter Expert/mentor/buddy and provide guidance to team members on Billing, Credit management, Cash applications and Disputes resolution including running training programs for new hires in conjunction with the assigned trainer
.Audit samples of invoices created and posted in the system by Accountants
.Review /update Root Cause Analysis (RCA) provided by the accountant and work with SMEs in formalizing the resolutions and bringing the preventive control to ensure same error is not repeated.
.Keep the SOP documentation updated as per the identified changes in the process and submit for regular review and approval

Qualifications we seek in you!
Minimum Qualifications
.Bachelor's degree in commerce or equivalent
.Relevant Prior work experience
.Proficiency in using MS office applications such as Word, Excel, PowerPoint.
.Ability to learn fast, absorb knowledge and apply newly learned information
.Ability to work effectively within all levels of an organization, both internally and externally
.Ability to work in a team environment
.Ability to think creatively and find solutions to issues
.Must have experience in Standard operating procedures (SOP) documentation and in creating process flow
.Detail oriented with the ability to multitask and complete tasks with efficiency and accuracy
.Ability to self-manage, take the initiative and escalate to the supervisors as needed

Preferred Qualifications/ Skills
Excellent verbal and written communication skills.
Quick learner and self-starter, capable of working independently or collaboratively.
Detail oriented and the ability to maintain a high level of accuracy.
Demonstrated ability to analyse information, think critically, and solve problems
Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.