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Shriram Properties Ltd

AM/DM - CRM ( Banking Process)

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  • Posted a month ago
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Job Description

Job Responsibility :-

  • Banking tie up to be managed for all new Launches, consult and build bank offers for New projects as required.
  • Exposure and promotion of our projects in all banks to be done from time to time.
  • Min 70% of the cases should be processed from our banking team.
  • Sanction and Disbursal TATs to be maintained to ensure collections and commissions are intact.
    • Login within 7 Days from the receipt of file.
    • Sanction within 15 days from the receipt of file.
    • Disbursement within 7 days from sanction.
  • Responsiveness is the key in customer relationship management, maintain min 24 hours to revert to all queries for all internal and external customers.
  • Adherence to SFDC and Complete system Orientation to ensure organization's compliance and efficiencies are met.
  • Customer satisfaction should be the top most priority, ensure to build more well-wishers and brand ambassadors. Encourage testimonials wherever possible.
  • Ensure Ethics/Integrity & code of conduct is maintained at all levels. Maintain a check and balance to establish conducive professional environment to achieve organizational business goals.

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Job ID: 132144653