At AlgoSec, What you do matters!
Over 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.
Join our global team, securing application connectivity, anywhere.
We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales leader to scale revenue and expand our go-to-market reach globally. We are hiring an AlgoSec Resident Engineer to join our Sales team and work with APAC based customers.
Reporting to: AlgoSec Resident Engineers Manager
Location: India (Home office/ Hybrid)
Direct employment
Responsibilities
- Monitoring, operating and maintaining AlgoSec products, troubleshooting assistance, upgrade planning, knowledge transfer of key sections of the product.
- Perform product customizations to a certain level. Consult customer with best practices and being their Trusted Advisor.
- Working in tight integration with Sales, Delivery, Support, CSM, and R&D departments.
- Act as AlgoSec's eyes & ears: monitor shifts in customer technical landscape, org structures, or priorities, and escalate key insights to internal teams (Customer Success, Product, Strategy).
Requirements
- At least 3 years experience in a similar position, in a software company.
- Experience in Linux/UNIX environments.
- Experience with networking devices (Switches, Routers etc.)
- Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, Palo Alto etc.)
- Experience working with Cloud platforms and managing Cloud Security.
- Excellent written and verbal communication skills in English.
- Ability to operate under pressure in deadline-driven situations and business emergencies.
- Experience dealing with Global customers.
- Customer oriented and ability to establish customer's trust.
- Problem solver, result driven, demonstrating a make it happen attitude, attention to details.
- Team player, pleasant to work with, with a high level of integrity, bright, self-learner.
- Ability to identify and escalate revenue-driving adoption or expansion signals.
- Willingness to travel up to 25% of the time, working on-site (APAC) with AlgoSec customers.
Advantages
- Linux script: Perl/ Python/shell.
- Knowledge of APIs (Java, REST).
- Virtual routing and Software-defined networking.
AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.
