Who we are looking for

State Street Investor Services is seeking an experienced professional to lead its Anti-Money Laundering (AML) and Know Your Customer (KYC) operations, covering both business-as-usual (BAU) activities and periodic reviews. The role requires ensuring full compliance with regulatory standards, developing and implementing robust AML/KYC frameworks, and conducting thorough due diligence for new and existing clients, including investors and all types of entities. This professional will manage ongoing monitoring and periodic assessments to uphold the highest standards of integrity and mitigate potential risks. Collaboration with internal teams and external stakeholders is essential to identify concerns, execute investigations, and maintain accurate records in alignment with industry best practices. Demonstrated leadership, strong analytical abilities, and a deep understanding of the evolving regulatory environment are crucial for effective performance in this position.

Why this role is important to us

This position is within the Investor Services business unit of the State Street's Alternative Investment Services Group. And is responsible for processing and quality checking of transactions and updating the registers of our clients in response to investor instructions. This role requires day to day oversight and review of tasks prepared by a client facing team.

What you will be responsible for

• Conduct client onboarding and perform basic AML/KYC verification.

• Review and validate customer documentation for completeness and accuracy.

• Screen clients against sanctions, PEP, and adverse media list

• Identify inconsistencies and escalate issues to senior staff or management.

• Maintain up-to-date client records and support ongoing monitoring activities.

• Assist in periodic customer reviews and refresh processes.

• Support preparation of regulatory reports and documentation.

• Ensure adherence to internal policies and applicable regulations.

• Collaborate with team members to resolve queries and clarify procedures.

• Participate in training sessions and stay current on AML/KYC developments.

• Oversee complex onboarding cases and advanced due diligence investigations.

• Oversee the implementation and ongoing maintenance of FATCA and CRS compliance processes, ensuring accurate client classification and reporting.

• Coordinate with internal teams to collect, validate, and document tax residency information in accordance with FATCA and CRS requirements.

• Monitor regulatory updates related to FATCA and CRS, and proactively adjust internal procedures to maintain compliance.

• Prepare and submit timely reports to relevant tax authorities, addressing any inquiries or remediation actions as needed.

• Mentor and guide junior analysts, offering support on technical queries.

• Identify, assess, and escalate high-risk clients or transactions.

• Conduct enhanced due diligence for specific cases as needed.

• Review and verify periodic client refreshes and monitoring outcomes.

• Prepare and respond to audit requests and regulatory inquiries.

• Assist in developing and updating operational procedures and documentation.

• Provide subject matter expertise on AML/KYC requirements and emerging risks.

• Ensure quality assurance of team outputs through peer reviews.

• Stay informed on regulatory changes and communicate relevant updates to the team.

What we value

These skills will help you succeed in this role

• Working knowledge of Microsoft packages, including Excel, Outlook and Word.

• Good English, written and oral communication skills.

• Should be able to interact and communicate with Co-workers in a clear, through and concise manner.

• Organizational and time management skills

• Good analytical, numerical and reasoning skills.

• Good understanding of Anti-money laundering is a plus.

• Knowledge of investors FATCA and CRS requirement is a plus.

Education & Preferred Qualifications

• 5-7 years relevant financial services experience in a Transfer Agency or Investor Services domain.

• Knowledge of AML KYC Transfer Agency will be an added advantage.

• Prior experience of handling direct investor / client communication will be preferred.

• Candidate must have a university degree (accounting, business, mathematics, finance or economics)

Work Requirement

• Candidate should be flexible with Shift timing (7pm -4am)

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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