Job Description
Checking passengers in for flights
Re-routing or re-booking passengers whose flights have been cancelled or delayed
Assisting disabled passengers or those travelling with young children
Giving passengers up-to-date information on flights
Assisting passengers with all inquiries, including lost or delayed baggage
Assisting staff in carrying out security checks as and when the situation arises
Delivering high levels of customer service to passengers and those travelling through the airport
Outside the airport terminal:
Handling all the loading and unloading of passenger bags from the aircraft
Helping direct passengers onto and off the aircraft
Ideal Profile
You have at least 1 year experience within a Admin Assistant or Receptionist role, ideally within the Aviation, Transport & Logistics industry.
You are organised and have good interpersonal skills.
You have good computer skills ( MS Word, Excel, Powerpoint).
You are service-oriented with excellent interpersonal skills.
You have good communication skills and are comfortable with handling phone calls in a positive and professional manner.
