Airline & Travel Domain Consultant / Presales Solution Expert

Role Overview

We are seeking a seasoned industry expert with deep Airline and Travel domain expertise, recognized for driving innovation and shaping market-relevant solutions. This role will play a critical part in presales, solution strategy, and customer engagement, acting as a trusted advisor to clients, partners, and internal stakeholders.

The incumbent will develop a comprehensive understanding of Coforge's Airline and Travel solutions portfolio, align offerings with client business objectives, and effectively communicate complex business and technology solutions to both technical and non-technical audiences.

Key Responsibilities

• Act as a Domain Leader and Subject Matter Expert (SME) across Airline and Travel engagements, supporting solution strategy, deal qualification, and solution definition.
• Collaborate closely with Sales, Delivery, and Product teams during presales cycles, including RFP responses, proposals, solution presentations, demonstrations, and client workshops.
• Develop business cases, financial models, solution roadmaps, and value propositions aligned with clients strategic and commercial objectives.
• Conduct market research, competitive analysis, and industry assessments to strengthen deal positioning and improve win rates.
• Engage directly with airline customers to understand business challenges, provide strategic insights, and build long-term trusted relationships.
• Contribute to sales and marketing assets, including case studies, whitepapers, thought leadership content, point-of-view (POV) documents, and industry presentations.
• Represent Coforge at industry conferences, client forums, analyst briefings, and partner events to enhance market presence and brand visibility.

Required Skills & Experience

• 14+ years of overall experience with significant expertise in the Airline and Travel industry.
• Proven experience in Presales, Solution Consulting, Solution Architecture, Enterprise Architecture, or Business Consulting roles.
• Strong understanding of airline business processes, including:
• Airline Operations
• Passenger Services
• Revenue Management
• Cargo Operations
• Loyalty Programs
• Digital Customer Experience
• Airline IT Platforms and Ecosystems
• Ability to translate complex business requirements into scalable, technology-enabled solutions.
• Strong commercial acumen with experience developing business cases and value-driven propositions.
• Excellent stakeholder management, executive communication, and presentation skills.
• Demonstrated ability to influence senior client leadership and drive strategic business discussions.

Preferred Qualifications

• Prior experience with a global IT Services, Digital Engineering, or Consulting organization.
• Exposure to large-scale airline transformation programs and complex multi-tower deals.
• Established industry network within the Airline and Travel ecosystem.
• Experience engaging with C-level executives and business decision-makers across airline organizations.