Air Freight - Sales
Location: Mumbai
Number of Positions: 3
About UsSAR Transport Pvt Ltd, founded in 2005 and headquartered in Mumbai, is a leading IATAcertified freight forwarder with 14 offices across India and branches in Singapore, Indonesia, Canada, and the USA. With a global network of 50+ airlines and deep expertise across air, sea, and road logistics, we handle specialized shipmentspharma, temperaturecontrolled, dangerous and oversized cargooffering true endtoend solutions. Our team of over 200 professionals delivers responsive, customercentric service, ensuring compliance, transparency, and timeliness on every shipment .
We pride ourselves on being one of India's top freight forwarders in the IndiaUSA/Canada trade lane, and our air freight division is equipped to manage charter services, bonded warehousing, customs clearance, and real-time shipment monitoring
Role & Responsibilities- Lead sales efforts in air export/import freight forwarding, targeting direct customers (BCOs).
- Handle full sales cycle: prospecting, quoting, negotiating, order booking, rate contracts, and post-sales support.
- Achieve monthly targets for volume (60tonnes) and revenue.
- Manage customer accounts: nurture relationships, upsell value-added services, and resolve operational issues.
- Coordinate internally with operations, pricing, and finance for capacity, rate negotiation, and billing.
- Monitor market trends, airline rates, competitor activities, and regulatory developments.
- Maintain CRM records, sales forecasts, and reports for management review.
Required Qualifications- 716 years in air freight forwarding sales with a freight forwarder.
- Deep understanding of air freight operations, documentation (AWB, Incoterms), customs processes, and airline networks.
- Strong negotiation, communication, interpersonal, and customer relationship abilities.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
- Familiarity with airfreight booking systems (e.g., CargoWise, SFM) preferred.
- IATA and DGR credentials are a plus.
Ideal Candidate Profile- Proven track record in managing 60+ tonnes/month, meeting volume and revenue KPIs.
- Previously handled direct clients (importers/exporters), not through sub-agents.
- Able to work across teamspricing, operations, financefor smooth shipment execution.
- Comfortable in fast-paced environments with tight deadlines and shifting market rates.
- Data-driven mindsetanalyzes pipeline and performance to adapt strategies effectively.
- Strong business acumen with a focus on profitability and client retention.
What We Offer- A critically important sales role with full ownership of customer engagement.
- IATA-certified environment offering access to the global air freight market.
- Collaborative, growth-focused work culture in Mumbai's dynamic logistics sector.
