AI Tester Learning Management System

Exciting Opportunity Alert! HTC Global Services is hiring AI Tester – Learning Management System.

HTC Global Services - a leading CMM level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.

About the Role:

We are looking for experienced AI Workflow Testers to test and validate an AI-driven Learning Management System (LMS) where business workflows are executed through AI agents.

The role requires candidates who have previous experience testing AI-powered applications, agent-based systems, intelligent automation platforms, or similar workflow-driven applications.

Key Responsibilities

• Test end-to-end business workflows executed by AI agents.
• Validate whether AI agents correctly understand user requests and initiate the appropriate workflow.
• Verify that agents perform the correct sequence of actions to complete a business process.
• Validate agent interactions with APIs, tools, databases, and other system components.
• Test different user inputs and scenarios to ensure workflows are executed correctly.
• Validate the final outcome of AI-driven workflows against expected business requirements.
• Test positive, negative, boundary, exception, and alternate scenarios.
• Verify how AI agents handle missing information, incorrect inputs, failures, and unexpected situations.
• Identify incorrect decisions, actions, workflow routing, or incomplete workflow execution by AI agents.
• Perform functional, integration, regression, and end-to-end testing.
• Create test scenarios, test cases, test data, and expected outcomes for AI-driven workflows.
• Perform exploratory testing to identify unexpected agent behavior and workflow gaps.
• Log, track, and retest defects through closure.
• Work closely with AI engineers, developers, product owners, and business teams to investigate and resolve issues.
• Validate changes to AI workflows and ensure existing workflows continue to function correctly.

Interested candidates please do share your updated CV to [Confidential Information] mentioning your Current CTC, expected CTC and notice period details.

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