AI Research Engineer - NLP & Generative AI

About the Role

We are seeking a highly motivated AI Research Engineer with a strong background in Natural Language Processing (NLP) and Generative AI to join our growing team. The ideal candidate will be passionate about advancing open-source LLMs, embedding techniques, and vector databases, and will have hands-on experience building classification models. Experience in the customer support industry and knowledge of MLOps/LLMOps practices will be a strong plus.

Required Skills and Qualifications

• Strong proficiency in Python and deep learning frameworks (e.g., PyTorch , TensorFlow ).
• Solid understandi