Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together
AI/ML Engineers code and develop software that deploys ML models and algorithms into production. Communicate and present complex analytics results and concepts to leadership and internal stakeholders. Employ AI and/or ML that may include natural language processing (NLP), natural language understanding (NLU), semantic understanding, intent classification, computer vision, deep learning, and automatic speech recognition (ASR). Applies deep learning technologies to give computers the capability to visualize, learn and respond to complex situations. May adapt machine learning to areas such as artificial intelligence, robotics and other products that allow users to have an interactive experience. Work with large scale computing frameworks, data analysis systems. Employees in this role are expected to apply knowledge of experimental methodologies, statistics, optimization, probability theory and machine learning using code for tool building, statistical analysis, using both general purpose software and statistical languages.
Primary Responsibilities
- Develop and deploy innovative AI solutions to various business problems. You will have the opportunity to learn and apply some of the most cutting-edge AI technologies
- Research and evaluate new data sources, AI technology trends and methodologies to enhance Organization level data science capabilities and solutions
- Perform data analysis, pre-processing and feature engineering required to ensure quality and reliability of the AI models and optimize them for performance and robustness
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications
- Bachelor's degree or higher in computer science engineering with a focus on language processing. Overall 6+ years of experience in AI ML roles
- Exposure to developing solution in NLP space and relevant projects
- Experience implementing multiple machine learning and AI techniques such as supervised, unsupervised, reinforcement learning, Deep learning, NLP
- Proven excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes and recommend solutions
- A sound understanding of common NLP tasks such as text classification, entity recognition, entity extraction, and question answering
- Understanding of Both Opensource and Open AI LLMs and RAG architecture
- Proven good grasp of using LLMs, Deploying LLMs
- Proven good knowledge of and hands-on skills with repository management and GPU use, and the ability to rapidly set up NLP pipelines for testing new ideas
- Familiarity with NLP literature, thrust areas, conference venues, and code repositories
- Familiarity with UI tools like Streamlit, flask etc., FAST APIs, Rest APIs, Docker containers
- Proficiency in Python, pytorch, SQL and other programming languages for data analysis and modeling
- Proficiency in libraries such as Hugging face and OpenAI API
- Proficiency with cloud development environments such as Azure, AWS, and GCP has context menu
Preferred Qualification
- Experience in ML and NLP R&D with demonstrable impact
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
