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Job Description

The Mission

Most AI startups are just wrappers on someone else's API.

Superfone is different. We are India's first DOT-licensed AI Telecom Operator. We own the full stack, including mobile numbers, VoIP infrastructure, WhatsApp APIs and CRMs, and AI features that help businesses actually accomplish tasks sales agents, receptionists, WhatsApp agents, Google review manager, and more.

We serve thousands of SMBs and handle over 10 million calls monthly. We are backed by top-notch investors such as Ankur Capital, YourNest, and were founded by leaders from Flipkart and PhonePe.

The Culture ( Read this carefully)

We are early-stage, high-velocity, and high-stakes. We value Extreme Ownership & High Impact. If you identify a problem or are building a new feature, you will own the end-to-end solutionincluding talking directly with customers.

If you're looking for work-life balance in the traditional sense, this isn't for you. If you're looking to build the most impactful thing in your career alongside an elite team, keep reading.

What You'll Actually Do

  • Build and improve AI agents that go beyond a single channel or use case whether it's booking appointments, sending payment links, reminding customers, or reviewing how your human team is performing, the scope is broad and keeps growing
  • Integrate and tune STT and TTS pipelines for low-latency, natural-sounding conversations
  • Work with LLMs not only to design prompts and conversation flows but also to ship fully working features by building other backend capabilities.
  • Help set up observability. You track where calls go wrong, where agents hallucinate, and where latency spikes

Who You Are

  • A recent graduate in CSE with AI/ML experience or equivalent experience
  • You have solid programming experience in Node.js and Python. If you know Go then it is a bonus
  • You've built a working project that has touched real users using AI capabilities.
  • Bonus: If you've done a proper internship before.
  • If you've played with RAG or vector databases, that's a bonus
  • You don't wait to be unblocked; when something isn't documented, you dig in, try things, and figure it out
  • You care about whether the thing works for a real person, not just whether the tests pass

Why Superfone

  • The Moat: We are a licensed operator. Our AI runs on real calls, real customers, real data at scale, not just demo environments.
  • The Pedigree: Work directly with founders who built the infrastructure at Flipkart and PhonePe.
  • The Upside: Competitive stipend and a front row seat to building AI products that are already at scale. If you're good, there's a clear path to a full time role.
  • Zero BS: No layers of management. You build, you ship, you see the impact immediately.

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About Company

Job ID: 145102077

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