AI Delivery Manager

Enterprise AI Delivery Manager – Revenue Cycle

Management (RCM)

Location: Bangalore, India (Work From Office)

Department: Customer Success Engineering

Reports to: Co-founder & CTO

Experience: 8–12 years

About client

Client is an AI-first enterprise automation platform for healthcare and insurance, purpose-

built to understand unstructured conversations, documents, and workflows, and autonomously

execute complex, human-intensive business processes. Our specialized AI agents and domain-

trained language models are transforming Revenue Cycle Management (RCM) by delivering

scalable, compliant, and outcome-driven automation for large enterprises.

Role Summary

As an Enterprise AI Delivery Manager – RCM, you will combine deep domain expertise across

end-to-end revenue cycle workflows with strong integration, compliance, and automation

capabilities. You will lead complex, multi-million-dollar deployments of agentic AI

platforms across large healthcare enterprises, ensuring delivery excellence, regulatory

compliance, and measurable business impact.

You will work closely with provider leadership, payer stakeholders, and internal product and

engineering teams to drive digital transformation through AI-powered speech intelligence and

specialized SLM-driven automation.

Key Responsibilities

• Own end-to-end delivery of enterprise RCM automation programs using AI

platforms

• Lead large-scale deployments across eligibility, prior authorization, claims, AR follow-ups,

denials, and payment posting workflows

• Manage complex integrations with EHR/PM systems, payer portals, clearinghouses, telephony

platforms, and enterprise data systems

• Ensure compliance with HIPAA, CMS guidelines, payer rules, and enterprise security standards

• Drive program governance, SLA management, risk mitigation, and executive stakeholder

communication

• Measure and report business outcomes including automation ROI, AR improvement, denial

reduction, and cost-to-collect optimization

• Partner with product and engineering teams to translate operational requirements into

scalable AI solutions

Required Qualifications

Education

• Bachelor's degree in Computer Science, Engineering, or related discipline

• MBA or advanced healthcare / technology certifications preferred

Experience & Skills

• 8+ years of experience in US Healthcare Revenue Cycle Management with ownership of end-

to-end RCM delivery

• Proven experience leading large, multi-million-dollar enterprise healthcare or insurance

programs

• Hands-on experience delivering RCM transformation initiatives using AI, automation,

analytics, or digital platforms

• Deep understanding of front-, mid-, and back-end RCM workflows

• Strong knowledge of payer behaviors, clearinghouse processes, and reimbursement rules

• Experience working with EHR / PM systems (Epic, Cerner, Athena, NextGen, etc.)

• Working knowledge of healthcare integration standards (X12 EDI, HL7, FHIR)

• Experience operating in HIPAA-compliant, PHI-sensitive enterprise environments

• Strong client-facing leadership skills with ability to engage senior executives

• Excellent communication skills with a strong bias toward execution and outcomes

Why Join us:-

• Work at the forefront of applied AI in healthcare

• Lead transformation programs with real operational and financial impact

• Collaborate with deep domain experts, AI architects, and product innovators

• Build scalable, next-generation AI delivery models for global enterprises