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Ernst & Young

AI Consulting Lead (Manager/ Senior Consultant) - AI-led Transformation & Operating Model Design -

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  • Posted 13 days ago
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Job Description

Job Description: Product Manager / Program Manager / Business Analyst (AI‑First Product & Advisory)

About the Role

We are strengthening and modernizing our product capabilities within a rapidly scaling technology consulting practice. While the organization has built products before, we are now elevating how products are conceived, engineered, and delivered - with a sharper focus on AI‑first principles, repeatable processes, and long-term scalability. You will play a key role in shaping this next generation of product-building within a Big 4 environment, while also advising clients on product strategy, AI adoption, and future-forward solutions.

We are looking for an AI‑native, highly adaptable product thinker who moves seamlessly between product vision, customer discovery, program structuring, and hands-on execution. You should be comfortable with ambiguity, energized by dynamic priorities, and excited to work in environments where both the customer problem and the product direction evolve rapidly.

This role spans:

  • Internal product incubation
  • Client-facing product & AI advisory
  • Hands-on experimentation with GenAI

If you thrive in high-velocity environments, enjoy vibing with code, and love shaping 0→1 products, this role is for you.


Key Responsibilities

Product Vision & Strategy

  • Define the vision, direction, and success metrics for AI-led internal products and solutions.
  • Set clear product goals around reliability, resilience, and future-proofing, especially for GenAI-based applications.
  • Conduct competitive and market research-academic, commercial, and emerging tech-to inform product strategy.

0→1 Product Incubation

  • Drive incubation of new features and products by partnering with customers, engineering, and domain teams.
  • Create repeatable and scalable processes to take concepts from exploration → prototyping → readiness.
  • Validate product hypotheses through rapid experimentation and user feedback loops.

Customer Discovery & Problem Framing

  • Identify user problems, customer needs, and white‑space opportunities across industries.
  • Facilitate workshops and discovery sessions to understand pain points, workflows, and desired outcomes.
  • Help prioritize a balanced portfolio of near-term customer asks and long-term capability bets.

Execution & Cross-functional Leadership

  • Build strong feedback loops between customer-facing teams and engineering.
  • Prioritize requirements, create release scopes, and ensure smooth, predictable launch cycles.
  • Communicate product direction and trade-offs clearly with leadership, stakeholders, and delivery teams.

Metrics & Outcomes

  • Define what good looks like-KPIs, usage metrics, performance benchmarks, and qualitative signals.
  • Track and analyze leading indicators to ensure goals are met and value is delivered consistently.

AI Advisory & Client Engagement

  • Support AI advisory engagements with clients-help them conceptualize, prioritize, and design AI-first solutions.
  • Translate business problems into AI-powered product opportunities.
  • Advocate AI‑native ways of working, including prompting, evaluation, applied AI artifacts, and prototyping.

Must-Have Qualifications

  • Bachelor's degree in Engineering + 3 to 8 years of experience in product, project, program management, software development, or equivalent.
  • Strong communication skills with the ability to navigate diverse stakeholder groups.
  • Demonstrated experience in ambiguous or dynamic environments where priorities shift rapidly.
  • Comfort working in consultative settings-problem-first, not solution-first.

Preferred Qualifications

  • Experience in startup-like or 0→1 product environments thrives amid ambiguity and rapid iteration.
  • Deep curiosity for AI, GenAI, and emerging tech with a strong experimental mindset.
  • Familiarity with AI model development, ML algorithms, and cloud technologies.
  • Ability to vibe with code-not necessarily writing production-level software but comfortable:
    • reading code
    • experimenting with APIs
    • playing with AI models
    • understanding architectural constraints
  • Strong user-centric mindset with a keen sense for great user experiences.

What Will Make You Successful Here

  • You think AI-first: applying models, automation, and intelligent workflows by default.
  • You can operate in both product mode and consulting mode.
  • You learn fast and are excited by technologies that are still evolving.
  • You enjoy shaping the foundation of a product capability in a newly forming ecosystem.
  • You can zoom out (vision) and zoom in (detailed execution) with equal ease.

More Info

About Company

Ernst & Young Global Limited, doing business as EY, is a multinational professional services network with headquarters in London, England.EY is one of the largest professional services networks in the world. Along with Deloitte, KPMG and PricewaterhouseCoopers, it is considered one of the Big Four accounting firms. It primarily provides assurance (which includes financial audit), tax, consulting and advisory services to its clients. Like many of the larger accounting firms in recent years, EY has expanded into markets adjacent to accounting, including strategy, operations, HR, technology, and financial services consulting

Job ID: 148431677