AI Chat and Live Chat Lead / Architect – Manager

AI Chat and Live Chat Lead / Architect – Manager

Location: Pan India

Client: Deloitte

Payroll: Artech Infosystems Pvt Ltd

Mandatory Skill:

Architect

End-to-end chat architecture; Live chat integration; API/event integration patterns; Identity/session design; State/data design (DynamoDB); Voice transcript handling (Transcribe); Observability/resilience

Directs development and integration efforts for AI chat and live chat solutions.

Gen AI (Python, Langchain, Langraph) and a strong AWS background (Lex, Kendra, Lambda, Dynamodb Bedrock, S3)