AI Automation & Business Systems Engineer

Senior AI Automation & Business Systems Engineer

Location: Gurugram, India

Company Description

Fête Events is an award-winning luxury event design and management company with over 13 years of experience and more than 40 international accolades. Trusted by global brands, government entities and high-profile clients, including Victoria Beckham and Mercedes-Benz, we create extraordinary weddings, corporate events, galas and bespoke experiences across the world.

With an in-house creative, production and operations team supported by a 30,000 sq. ft. production facility, we manage every stage of the event lifecycle—from strategy and design through to flawless execution.

As we continue to scale, we're building an AI-first operating system that will transform how we sell, manage and deliver events. We're looking for an exceptional engineer to help build that future.

Role Overview

This is not a traditional IT support or CRM administrator role.

We are looking for a Senior AI Automation & Business Systems Engineer who will architect and build the technology backbone of Fête Events.

Working directly with the founders, you will analyse business processes, identify automation opportunities and build intelligent systems that reduce manual work, improve operational efficiency and create exceptional client experiences.

Your first priority will be transforming our GoHighLevel CRM into a fully automated sales and client management platform. From there, you will design and implement AI-powered workflows across every department of the business—including Sales, Client Experience, Project Management, Operations, Finance and Reporting.

Key Responsibilities

GoHighLevel CRM

• Architect, optimise and maintain our GoHighLevel CRM
• Design sales pipelines and opportunity stages
• Create intelligent tagging and lead routing
• Build automated follow-up sequences
• Configure email, WhatsApp and SMS automation
• Automate client onboarding workflows
• Build dashboards and reporting
• Improve CRM performance and data quality

AI Workflow Automation

Design and build production-ready workflows using:

• n8n
• Make.com
• GoHighLevel
• OpenAI
• Claude
• Gemini
• APIs
• Webhooks
• MCP Servers

Business Process Automation

Transform our Operations Compass into intelligent automation by building workflows across:

• Sales
• Client Experience
• Project Management
• Event Operations
• Production
• Finance
• HR
• Internal Operations

Your goal is to eliminate repetitive manual work while improving speed, consistency and scalability.

Systems Integration

Integrate and automate our business ecosystem, including:

• GoHighLevel
• Google Workspace
• Gmail
• Google Calendar
• WhatsApp Business
• Slack
• ClickUp
• Google Drive
• Airtable
• Notion
• Accounting platforms
• Third-party APIs

AI Solutions

Develop internal AI-powered tools including:

• AI Sales Assistant
• Proposal Generator
• Event Planning Assistant
• Internal Knowledge Base
• SOP Assistant
• Vendor Recommendation Engine
• Meeting Summariser
• Executive Dashboards

Reporting & Optimisation

• Monitor automation performance
• Troubleshoot workflow failures
• Optimise existing systems
• Build executive dashboards
• Recommend new technologies that improve business performance

Required Skills and Expertise

Essential

• Expert-level GoHighLevel experience
• Strong experience with n8n
• Experience with Make.com
• REST APIs
• Webhooks
• JSON
• JavaScript
• AI APIs (OpenAI, Claude, Gemini)
• Workflow architecture
• CRM implementation
• Business process automation

Preferred

• Python
• SQL
• Supabase
• Retool
• LangChain
• Pinecone
• RAG
• Docker
• GitHub

What We're Looking For

We're not looking for someone who simply builds automations.

We're looking for someone who thinks in systems.

Someone who naturally asks:

• Can this process be automated
• Can AI perform this task more effectively
• Can we eliminate this manual work
• How can we make this scalable
• How do we build automation that is reliable, maintainable and production-ready

You enjoy solving operational challenges and building technology that has a measurable impact on business performance.

Success Metrics

Within your first three months, you will:

• Fully optimise and automate our GoHighLevel CRM.
• Reduce manual CRM administration by at least 70%.
• Build AI-powered workflows across Sales and Client Experience.
• Integrate our core business systems into one connected ecosystem.
• Improve lead response times and operational efficiency through automation.
• Begin transforming our Operations Compass into a scalable AI-powered business operating system.

Qualifications

• 3+ years of experience in AI automation, workflow engineering or business systems.
• Proven experience building production-grade automation.
• Strong portfolio demonstrating workflow automation and systems integration.
• Experience designing scalable business systems rather than isolated automations.
• Bachelor's degree in Computer Science, Engineering, Information Systems or a related field is preferred. Equivalent practical experience and a strong portfolio of automation projects will be considered equally.

Why Join Fête

This is an opportunity to build an AI-powered operating system from the ground up for one of the region's leading luxury event companies.

You'll work directly with the founders, experiment with cutting-edge AI technologies, and create automation that transforms how an entire business operates.

• If you're passionate about AI, systems thinking and building technology that delivers real business impact, we'd love to hear from you.