AHR - Orissa

Job Description

Responsibilities

-Ensure store fulfillment rate is 95% in all months of the year

-Ensure all employees are onboarded comprehensively including a detailed onboarding on Brand, Service Credo, Store Processes and Role Deliverables

-Ensure hiring of fit for purpose talent in all store roles

-Executing the functional training and onboarding plan for all store roles

-Executing the store incentive program in a manner it delivers the objective of driving sales and improving customer experience

-Ensure proactive store jewelry talent mapping across top local players in the city/area where brand will be launched/expanded

-Ensure completion of of POSH & Values investigations

-Working closely with HR Operations to drive high level of store compliance to Company policies (e.g. attendance regularization) and S&E Act and applicable labour laws

-Driving high rigor of product and sales training, using LMS and digital tools

-Drive high levels of engagement & Talent management initiatives in the store teams

-Lead annual store manpower and OHs budgeting and ensure compliance to budget

-Execute R&R plans to reward and recognize store employees for outstanding sales achievement and/or customer service

-Develop and manage talent development programs, including performance appraisals, succession planning, and career development initiatives.

-Develop mechanism to track people productivity and lay out improvement plan for under performers

-Serve as a point of contact for employee relations issues within the region.

-Drive employee retention and implement proactive measures to maintain a retention score above 90%

-Monitor and report on key HR metrics, including cost, attrition, employee engagement scores, and recruitment timelines, etc.