Agentforce Developer

..Salesforce Agentforce Developer..
..Offshore..

### Responsibilities:

. Design, develop, test, and deploy AI-powered solutions using Salesforce Agentforce and Einstein AI capabilities.

. Configure and implement Agentforce agents, topics, actions, prompts, and conversation flows to automate business processes and enhance user experiences.

. Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and integrations to support Agentforce implementations.

. Collaborate with business stakeholders to translate requirements and user stories into scalable Agentforce and Salesforce solutions.

. Configure Prompt Builder, Agent Builder, Copilot Actions, Data Cloud integrations, and AI-driven workflows based on business needs.

. Integrate Agentforce with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and third-party applications.

. Ensure security, governance, and compliance standards are followed while implementing AI-powered solutions.

. Perform unit testing, system testing, deployment, and documentation for Agentforce implementations.

. Monitor Agentforce performance, troubleshoot issues, and optimize AI responses and automation processes.

. Update Project Managers on development progress, risks, dependencies, and roadblocks impacting project timelines.

. Participate in Agile ceremonies, client discussions, solution design sessions, and status meetings.

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### Qualifications:

#### Required Skills / Qualifications:

. 3+ years of experience in Salesforce development and implementation projects.

. Experience working on at least 2-3 end-to-end Salesforce projects in a developer role.

. Salesforce Platform Developer I Certification.

. Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, and Copilot capabilities.

. Strong experience in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce security model.

. Experience building custom actions, prompts, automation workflows, and AI-powered business processes within Salesforce.

. Knowledge of Salesforce integrations using REST APIs, Platform Events, and external services.

. Understanding of Data Cloud, CRM data models, and AI-driven customer engagement solutions.

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### Preferred:

. Salesforce AI Specialist Certification and/or Agentforce Specialist Certification.

. Salesforce Platform App Builder or Platform Developer II Certification.

. Experience with Salesforce Data Cloud and Einstein GPT implementations.

. Prior experience working in Agile/Scrum development environments.

. Knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Omni-Channel solutions.

. Experience with Prompt Engineering and Generative AI concepts.

. Knowledge of Reports & Dashboards, SOQL & SOSL.

. Experience with CI/CD, DevOps Center, Git, and Salesforce deployment tools.

. Strong understanding of Profiles, Roles, Permission Sets, Sharing Rules, and Security Best Practices.

. Experience with data migration and large-scale Salesforce implementations.