Agent-Travel Process

Responsibilities

• Assist clients in planning and booking travel arrangements including flights, accommodations, and transportation.
• Provide detailed information about travel packages, destinations, and itineraries.
• Handle customer inquiries and resolve issues related to travel bookings and services.
• Stay updated on travel regulations, industry trends, and destination information.
• Maintain accurate records of client interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.

Skills and Qualifications

• Strong communication skills, both verbal and written.
• Proficiency in using travel booking software and online platforms.
• Basic knowledge of geographical locations and travel routes.
• Ability to work under pressure and manage time effectively.
• Customer service orientation with a problem-solving attitude.
• Attention to detail and organizational skills.