Agency Manager

Company Description Niva Bupa Health Insurance Company Limited is a public listed health insurer focused on giving people across India the confidence to access quality healthcare. Guided by its brand philosophy Zindagi Ko Claim Kar Le, the company aims to enable customers to live life without constraints through comprehensive health insurance solutions. As of March 31, 2026, Niva Bupa operates over 210 branches nationwide and works with an extensive ecosystem of agents, brokers, and corporate partners to reach customers. The company covers more than 25 million lives and provides access to a network of over 10,500 empanelled hospitals. With a 90%+ claim settlement ratio sustained over five years and a workforce of over 10,100 certified as a Great Place to Work multiple times, Niva Bupa offers a stable and growth-oriented environment for professionals.
Role Description This is a full-time, on-site Agency Manager role based in Cannanore. The Agency Manager is responsible for recruiting, training, and managing a team of insurance agents, ensuring they are equipped to effectively present Niva Bupa's products and meet sales targets. The role includes driving business growth through agency channels, planning and executing local sales strategies, and monitoring performance metrics. The Agency Manager will maintain strong relationships with customers and partners, support agents in complex cases, and ensure compliance with regulatory and company guidelines. Daily activities involve field visits, performance reviews, sales planning, reporting, and close collaboration with branch leadership and cross-functional teams.
Qualifications

• Proven experience in sales, business development, or channel management, preferably in insurance or financial services.
• Strong team leadership and people management skills, with the ability to recruit, coach, and motivate agents.
• Ability to build and maintain customer and partner relationships, with a focus on service quality and retention.
• Comfort with data-driven decision-making, including tracking targets, analyzing performance, and preparing reports.
• Excellent communication and interpersonal skills, with proficiency in English and local language preferred.
• Good understanding of health insurance products and regulatory requirements, or willingness to learn quickly.
• Bachelor's degree in business, commerce, management, or a related field; relevant professional certifications are an advantage.
• Willingness to work on-site in Cannanore, conduct regular field visits, and adapt to a dynamic, target-oriented environment.