Job Description
Skills:
Debt Portfolio Management, team handling, Recovery manager, debt collection, Agency handling, collection manager, collection team lead,
About Us
Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.
Founders: Sachin Bansal & Ankit Agarwal
What makes you a good executive at Navi
Ability to learn
Being disciplined
Communicating well
What would your role at Navi Look Like
Setup and manage the network of agency partners to drive collections for the region
Ensure proper planning for effective recovery through strong execution; guide and motivate the agencies and their field team to reach monthly targets
Data analysis to assess performance and identify key gaps while driving the results
Monitoring and supervision of activities of the allotted agency and end agents conducting regular audits.
Guide the agencies and agents regarding their performance vs targets
Maintain fair collection practices in adherence to the code of conduct & legal guidelines and ensure that the team follows the same
Synthesize learning from ground operations and generate insights/ideas for driving better efficiency
What are some good skills for this role
Business / Sales / Operations/ Collection leader with 2+ years of relevant experience
Experience With Tech-first Startups Or Top FMCGs Preferred
Entrepreneurial mindset along with an ability to hustle and solve problems on the ground
Experience working with vendors
Strong analytical skills and knowledge of the local language
Excellent communication and interpersonal skills with a collaborative management style
