Skillset: After Sales Service Domain Consultant
Experience: 8 - 15 Years
Job Location: Mumbai / Bangalore / Pune / Chennai
Job Description:
- 10-15+ years experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing
- Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, overhauls, Contracts, Service BOM, , Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, IOT and Service System Integration.
- Consulting and deployment of service / aftermarket management solutions.
- Strong communication and presentation skills are required. Will communicating with internal and customer teams. Must display ability to discover and define business requirements. A strong understanding of Business Process Modeling is required.
- Contribute and collaborate with team that implements the solution.
- 70-80% Client Interaction and 30-20% Internal asstes
- Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle etc.) by giving the domain inputs to IT teams.
- Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.
Responsibilities:
- Consulting – defining strategy, roadmap, business capabilities, requirements and working with team in implementation.
- Identify opportunities through business connects with clients and relationships in TCS ecosystem
- Lead RFP responses and contribute
- Track emerging business models and trends for its applicability in manufacturing.
- Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
- Prepare assets for practice
- Experience in outcome centric models
Regards,
Bala
