Job Description
Job Title: Senior Informatica MDM Specialist
Role Overview
The Senior Informatica MDM Specialist is a critical data leadership role responsible for the design, implementation, optimisation, and governance of Master Data Management (MDM) solutions across The AA's data ecosystem. This role ensures high-quality, trusted, and unified master data to support business domains such as customer, vehicle, policy, and partner data.
Operating within a hybrid architecture (on-premise and cloud), the role requires deep expertise in Informatica MDM (Multidomain / Customer 360), integration frameworks, and enterprise data strategy aligned with AA's digital transformation initiatives.
Key Responsibilities
MDM Strategy & Architecture
- Define and evolve AA's MDM strategy aligned with enterprise data governance and business objectives.
- Architect scalable MDM solutions across on-prem (Informatica Hub) and cloud (Informatica Intelligent Cloud Services – IICS / IDMC).
- Design hybrid integration patterns supporting legacy systems and cloud-native platforms.
Solution Design & Delivery
- Lead end-to-end implementation of Informatica MDM solutions (Multidomain, Customer 360).
- Design data models, match/merge rules, survivorship logic, and hierarchies.
- Develop and optimise batch and real-time data integration pipelines.
- Ensure high availability, performance tuning, and scalability of MDM platforms.
Data Governance & Quality
- Collaborate with Data Governance teams to enforce data standards, stewardship workflows, and policies.
- Implement data quality frameworks using Informatica Data Quality (IDQ).
- Establish monitoring and remediation processes for data accuracy and consistency.
Integration & Ecosystem Alignment
- Integrate MDM with AA's core systems (CRM, policy systems, roadside services platforms, telematics, etc.).
- Enable API-led connectivity using modern integration patterns.
- Support event-driven and microservices-based architectures where applicable.
Cloud & Modernisation
- Drive migration strategies from on-prem MDM to cloud-native platforms.
- Leverage Informatica IDMC capabilities (CDI, CAI, MDM SaaS).
- Ensure secure data handling in line with UK GDPR and AA compliance requirements.
Leadership & Stakeholder Engagement
- Act as a subject matter expert (SME) for MDM across the organisation.
- Engage with business stakeholders (Customer, Insurance, Roadside Ops) to align data solutions with business needs.
- Mentor junior engineers and guide offshore/onshore delivery teams.
- Collaborate with enterprise architects, data engineers, and platform teams.
Required Skills & Expertise
Core Technical Skills
- 10+ years of experience in Data Management, with 5+ years in Informatica MDM.
- Strong expertise in:
- Informatica MDM Hub (Multidomain / Customer 360)
- Informatica IDMC / IICS (Cloud Data Integration, MDM SaaS)
- Informatica Data Quality (IDQ)
- Deep understanding of:
- Match & merge algorithms
- Data modelling (relational & hierarchical)
- Data stewardship workflows
Architecture & Integration
- Proven experience in hybrid (on-prem + cloud) architectures
- Strong knowledge of:
- REST/SOAP APIs
- ETL/ELT pipelines
- Event-driven architecture (Kafka or similar)
- Familiarity with Azure, AWS, or GCP (preferably Azure for enterprise alignment)
Database & Engineering
- Strong SQL skills (Oracle, SQL Server, or PostgreSQL)
- Experience with large-scale data processing and optimisation
- Understanding of DevOps/DataOps practices (CI/CD for data pipelines)
Domain Knowledge (Preferred)
- Experience in automotive, insurance, roadside assistance, or membership-based services
- Understanding of:
- Customer 360 and identity resolution
- Vehicle and policy data domains
- Regulatory compliance (GDPR, data privacy)
Soft Skills & Leadership
- Strong stakeholder communication and influencing skills
- Ability to translate business needs into technical solutions
- Strategic thinking with hands-on delivery capability
- Mentorship and team leadership experience
Key Outcomes / Success Metrics
- Improved data quality, consistency, and trust across AA systems
- Successful delivery of MDM initiatives supporting digital transformation
- Reduced data duplication and improved customer/vehicle master records
- Seamless integration between legacy and cloud platforms
- Adoption of governance and stewardship practices across business units
Nice-to-Have
- Informatica certifications (MDM / IDMC)
- Experience with data cataloguing tools (e.g., Collibra, Alation)
- Exposure to AI/ML-driven data matching or data enrichment
Responsibilities
Job Title: Senior Informatica MDM Specialist
Qualifications
Job Title: Senior Informatica MDM Specialist
About Us
At Zensar, we're
experience-led everything. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose:
Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is
ONE with Client - a set of four core values that reflect who we are and how we work:
One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
