- Posted a month ago
- Over 50 applicants have applied
Job Description
As an Advisory Support Engineer, you are a technology enthusiast who enjoys working with Configure, Price, Quote tools and package technologies. You are confident, collaborative, and able to drive cross-functional teams as you directly contribute to Pitney Bowes success. As the techno-functional point person, you will be responsible for systems support of critical platforms.
The Job
- Coordinate with application teams, infrastructure teams, and vendors to ensure optimal application availability.
- Work closely with end-users and stakeholders to quickly analyze problems and resolve system issues.
- Manage business and non-business impacting outages and conduct the ensuing root cause analysis.
- Lead and/or support application upgrades, patches, and testing.
- Drive system and process improvements to achieve operational excellence.
- Proactively identify automation opportunities with a strong focus on data quality and operational support.
- Be keen to learn new technologies and products and grow your career with the PB team.
- Provide on-call 24x7 support when required.
Qualifications Skills Required
The role requires a talented, self-directed, and self-motivated individual with a strong work ethic and the following qualifications, experience, and skills:
- Bachelor s Degree in Computer Science (or equivalent).
- Strong analytical skills and a data-driven approach to problem-solving.
- Excellent verbal and written communication skills.
- A positive, can-do attitude.
- Quick learner, result-oriented, proactive, and ready to take ownership of work.
- Comfortable operating on both a functional and a technical level.
- At least 6-8 years of experience working in a relevant field.
- Knowledge of web technologies and database concepts.
- Experience with REST API, web services programming, and tools like SOAP UI, POSTMAN REST, and SQL queries.
- Proven track record of supporting, enhancing, and working across multiple applications.
- Experience with SFDC Revenue Cloud (Configuration, Apex and Visualforce/LWC)
- Experience with IBM Sterling CPQ
- Familiarity with monitoring tools like Dynatrace and Splunk.
- Familiarity with work management solutions like Atlassian and Confluence.
- Experience with e-signature platforms (AdobeSign).
Role: Full Stack Developer
Industry Type: IT Services & Consulting
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Software Development
Education
UG: Any Graduate
PG: Any Postgraduate
More Info
Key Skills
About Company
Pitney Bowes is a global technology company providing commerce solutions that power billions of transactions. The 1.5 million clients around the world, including 90% of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing.