Admissions Counselor

ABOUT SEARCH MY COLLEGE

Search My College is a leading EdTech platform headquartered in Noida, dedicated to helping students discover and connect with the right colleges and universities across India. We empower thousands of aspiring students every year with personalized counselling, reliable information, and seamless admission support.

As we expand our outreach, we are looking for enthusiastic and communicative Tele Caller Executives to join our growing team.

JOB OVERVIEW

Job Title: Tele Caller Executive Department Sales & Student Counselling Reporting To Team Leader / Sales Manager Location 406, B Tower, Ithum Tower, Noida Sector 62 Employment Type Full Time, On-site Vacancies 3 to 4 Positions Gender Male & Female Both Welcome Salary Package ₹15,000 – ₹18,000 per month (Based on Experience) Experience 0–3 Years (Freshers May Also Apply)

• Make outbound calls to prospective students and parents to provide information about colleges, courses, and admission processes.
• ✦ Handle inbound enquiries professionally and guide students with accurate information and counselling.
• ✦ Maintain and update the database of student leads and follow up regularly to ensure conversion.
• ✦ Achieve daily, weekly, and monthly call targets and performance metrics as assigned by the team leader.
• ✦ Build strong rapport with students and parents to understand their academic needs and preferences.
• ✦ Coordinate with the counselling and admissions team to ensure seamless student onboarding.
• ✦ Record details of calls, interactions, complaints, and enquiries in the CRM system accurately.
• ✦ Participate in team meetings, training sessions, and product knowledge updates.
• ✦ Provide prompt resolution to student queries and escalate complex issues to the relevant department.
• ✦ Assist in promotional campaigns, webinars, and education fairs as required.

REQUIRED SKILLS & QUALIFICATIONS

✦ Minimum qualification: 12th Pass / Graduate in any stream.

✦ Hindi and English Excellent verbal communication skills in

✦ Confident, persuasive, and target-driven approach with a positive attitude.

✦ Basic computer proficiency — MS Office, Email, and CRM tools.

✦ Ability to handle rejection gracefully and maintain persistence.

✦ Strong listening skills and empathy while dealing with students and parents.

✦ Prior experience in tele-calling, BPO, EdTech, or customer service is preferred but not mandatory.

✦ Good time management and ability to handle high call volumes efficiently. 

WHAT WE OFFER

✦ Competitive salary of ₹15,000 – ₹18,000 per month, based on skills and experience.

✦ Performance-based incentives and bonuses for achieving and exceeding targets.

✦ Friendly, supportive, and growth-oriented work environment.

✦ Regular training and skill development programmes to enhance your professional growth.

Send your updated resume to:

[Confidential Information] OR call / WhatsApp us at: +91 7054955296