Admissions Counselor

Company Description Profession Hike is India's fastest-growing higher education search engine, designed to simplify the college discovery and admissions journey. The platform provides verified, concise, and actionable information on colleges, universities, courses, fees, rankings, admissions, exams, scholarships, and career paths in one centralized place. It supports students, parents, and working professionals in comparing institutions, exploring programs, understanding eligibility, and making confident, informed career decisions. With a research-backed approach and a focus on reliability, Profession Hike serves as a trusted destination for college search and educational guidance across India.

Role Description The Admissions Counselor is a full-time, on-site role based in Chandigarh. In this role, the counselor guides prospective students, parents, and working professionals through the college selection and admissions process, providing clear information on courses, eligibility, application procedures, and career paths. Daily responsibilities include conducting counseling sessions (in-person and telephonic), responding to inquiries, maintaining accurate records of interactions, and following up with leads to support enrollment decisions. The counselor collaborates with the internal team to stay updated on partner institutions, entrance exams, scholarships, and admission timelines, and may participate in events, workshops, or outreach activities aimed at student engagement and awareness. The position requires a service-focused approach, consistent communication, and the ability to help individuals make informed educational choices aligned with their goals.

Qualifications

• Strong interpersonal communication and general communication skills to effectively counsel and support diverse prospective learners.
• Customer service skills to handle inquiries, resolve concerns, and maintain a positive experience throughout the admissions journey.
• Sales-related skills to manage leads, follow up consistently, and guide prospects toward suitable programs and institutions.
• Education-related skills and understanding of Indian higher education systems, entrance exams, eligibility criteria, and common career pathways.
• Ability to explain complex information in a clear, structured, and neutral manner, both verbally and in writing.
• Proficiency with basic computer tools, CRM or lead management systems, and online research platforms.
• Strong organizational skills, attention to detail, and the ability to manage multiple inquiries and follow-ups simultaneously.
• Bachelor's degree in any discipline; a background in counseling, education, or related fields is an advantage.
• Prior experience in academic counseling, admissions, or education services is preferred but not mandatory.