Admissions Counselor

The Indian Institute of Art & Design (IIAD), New Delhi, is inviting applications for the position of Counselor/Senior Counselor to join our Admissions & Outreach Team. We are seeking dynamic and motivated professionals who are passionate about guiding students in their academic journey and contributing to the growth of a premier design education institution.

• Designation : Counselor/Senior Counselor- Admissions & Outreach
• Name of the Institution: Indian Institute of Art and Design (IIAD)
• Location : 7th Floor, Spaze Palazo, Golf Course Ext Rd, Sector 69, Gurugram
• Working Hours : Timings 9.00 a.m – 6.00 pm (Monday to Friday) / 10:00 a.m – 5:00 pm (Saturday), 2 Saturdays off in a month (Timings are subject to change depending on requirements.)
• Work Experience: Minimum 1–2 years (Freshers with exceptional qualities may also be considered. Preference will be given to candidates from Gurgaon/Dwarka.
• Education: Graduate, preferably with a short-term professional or vocational qualification
• Reporting: Manager / Head – Admissions & Outreach

Job Description:

The Counselor plays a key role in guiding prospective students through the admissions process at the Indian Institute of Art and Design (IIAD). This position involves engaging with students and parents, providing detailed information about academic programs, and assisting candidates in making informed decisions. The counselor will be responsible for lead generation, follow-ups, conducting outreach activities, and meeting application and enrollment targets. A proactive, student-centric approach, strong communication skills, and the ability to build relationships with schools and external partners are essential for success in this role.

The Candidate is expected to demonstrate reasonable amount of skills and maturity in the following:

• Counsel prospective students about IIAD and its program offerings through database outreach and ERP system.
• Make a minimum of 80-90 attempts to connect with students per day and follow up on leads to meet assigned Application targets.
• Liaise with external agencies such as consultants and design coaching institutes.
• Conduct information sessions with parents and prospective students at school fairs, presentations, education fairs, campus walk-ins, and over the phone.
• Occasionally travel to Delhi/NCR and across India to conduct workshops and participate in school fairs.
• Build and maintain professional relationships with schools and key stakeholders such as Principals, School Counselors, Educators, and Students.
• Plan and execute local-level marketing campaigns.
• Work towards achieving admission targets set by the team.
• Coordinate and manage on-campus activities such as campus visits and workshops.
• Use the CRM system to manage and regularly update prospective student records.

Required Skills & Abilities:

The Counselor is the face of the Institute and should possess and exhibit the following skills and abilities:

• Excellent communication skills in English and Hindi (written and spoken).
• Strong interpersonal and professional conduct.
• Initiative and ability to work independently.
• Proficiency in MS Office (Word, PowerPoint, Excel) and note-taking.
• Good email etiquette and strong writing skills.
• Team player with a collaborative approach.

Salary: Negotiable and commensurate with skills and qualifications. (Additional Incentives upon meeting performance targets)