Admissions Counselor

Job Overview

The Admissions Counselor will be responsible for managing inbound and outbound inquiries related to school admissions. They will counsel prospective parents, provide detailed information about school programs, and facilitate a seamless admissions experience. The role requires maintaining proper documentation, assisting in organizing school tours and events, and working collaboratively with the admissions team to ensure a professional and welcoming environment.

Key Responsibilities:

• Handle inbound and outbound calls for admissions inquiries.

• Counsel prospective parents, providing detailed information about school programs,

admission criteria, and campus facilities.

• Facilitate walk-in inquiries, ensuring a welcoming and professional experience.

• Maintain proper documentation of interactions and follow-ups in the admissions system.

• Assist in organizing school tours and admission events.

• Work collaboratively with the admissions team and campus staff to enhance the

admissions experience.

Key Requirements:

• Experience: 1-3 years in admissions, tele-counselling, customer service, or sales.

• Education: Graduate in any field (candidates with experience in education admissions

preferred).

Skills:

• Strong communication skills with good grammar.

• Neutral accent with speech clarity.

• A pleasing personality with active listening skills.

• Professionalism and tact in handling calls and walk-ins.

• A warm, welcoming tone to ensure a positive interaction with prospective parents.