Admissions Counselor

Job Title: Senior Admission Counselor

Job Summary

Looking for an experienced Senior Admission Counselor with strong communication, counseling, relationship-building, and lead-conversion skills.

The candidate will guide prospective students and parents throughout the admission journey, understand their requirements, recommend suitable programs, manage follow-ups, and convert inquiries into enrollments while maintaining a high standard of customer experience.

Candidates with relevant counseling or sales experience from any industry are encouraged to apply.

Key Responsibilities

• Counsel prospective students and parents regarding available programs and admission opportunities.
• Handle inbound and outbound inquiries through phone, email, WhatsApp, and other communication channels.
• Understand candidate requirements and recommend suitable programs.
• Explain admission procedures, eligibility criteria, fees, and enrollment timelines clearly.
• Build strong relationships with prospects and maintain consistent follow-ups to maximize conversions.
• Maintain accurate lead records and regularly update CRM.
• Coordinate documentation, application processing, and enrollment formalities.
• Collaborate with internal teams to ensure a smooth admission experience.
• Participate in admission drives, seminars, school outreach activities, and promotional events.
• Work toward admission and conversion targets while maintaining high service standards.
• Manage prospect interactions professionally throughout the admission cycle.
• Ensure timely follow-up and closure of prospective student inquiries.

Eligibility

• Graduate in any discipline.
• Postgraduate qualification will be an added advantage.
• 3–8 years of experience in counseling, admissions, sales, customer relationship management, or business development.
• Candidates from any industry with strong communication and conversion skills are encouraged to apply.
• Experience handling customer interactions and achieving targets is preferred.

Preferred Candidate Profile

• Outstanding verbal and written communication skills.
• Strong presentation and interpersonal skills.
• Confident, persuasive, and customer-focused approach.
• Ability to build trust and maintain long-term relationships.
• Strong follow-up and lead-conversion capabilities.
• Self-motivated and results-driven.
• Comfortable working in a target-oriented environment.
• Professional attitude and strong organizational skills.
• Ability to manage multiple prospects and follow-ups effectively.
• Strong focus on customer experience and service quality.