Admissions Counselor

Company: Counsel Union

Location: Jaipur

Employment Type: Full-Time

Department: Admissions / Sales

Work Mode: Work From Home / Work from Office

Perks: Unlimited Incentives

Company Description

Counsel Union is dedicated to improving mental health and overall wellbeing through accessible, practical psychology education. Recognized as one of India's trusted and top-rated providers of applied psychology courses, the organization focuses on evidence-based learning and real-world application. Counsel Union offers programs designed to help individuals build resilience, emotional awareness, and healthier coping strategies. Team members contribute to a mission-driven environment that supports learners at all stages of their personal and professional growth.

Role Description

The Admissions Counselor is a full-time, hybrid role based in Jaipur, with flexibility for some work-from-home tasks. This role involves guiding prospective learners through the admissions process, including responding to inquiries, explaining course offerings, and helping applicants choose programs aligned with their goals in mental health and psychology. The Admissions Counselor will conduct consultations via phone, email, chat, and in-person meetings, follow up with leads, and maintain accurate records in the admissions system. Daily responsibilities include providing high-quality customer service, supporting enrollment targets, coordinating with academic and marketing teams, and ensuring that each applicant has a clear, supportive experience from first contact through enrollment.

Requirements

• Strong communication and interpersonal skills.
• Good counselling, profiling and pitching ability.
• Strong follow-up and objection-handling skills.
• Comfortable working in a target-driven sales environment.
• Active listener with good understanding and grasping ability.
• Familiarity with CRM systems and basic sales processes.
• Ability to manage multiple leads and follow-ups efficiently.
• Prior experience in EdTech, education counselling, admissions or inside sales will be preferred.
• Psychology or education industry exposure will be an added advantage.