Admissions Counselor (Chandigarh Location)

Company: Counsel Union

Location: Chandigarh

Employment Type: Full-Time

Department: Admissions / Sales

About Counsel Union

Counsel Union is a practical psychology learning EdTech platform offering career-focused psychology programmes for students, graduates and working professionals. Our programmes focus on practical learning, professional skill development and expert-led training across multiple psychology specialisations.

Key Responsibilities

• Connect with prospective students and working professionals through calls, WhatsApp, Zoom and Google Meet.
• Understand learners educational backgrounds, career goals and learning requirements.
• Guide learners towards suitable psychology programmes by explaining the curriculum, eligibility, fees and career opportunities.
• Handle queries, address concerns and resolve objections related to courses and admissions.
• Follow up with interested candidates and convert qualified enquiries into enrolments.
• Achieve daily, weekly and monthly admission and revenue targets.
• Maintain accurate lead records, follow-up notes and updates in the CRM.
• Manage the admissions pipeline and assist candidates throughout the enrolment process.

What We're Looking For

• Strong communication and interpersonal skills.
• Good counselling, profiling and pitching abilities.
• Excellent follow-up and objection-handling skills.
• A target-oriented mindset with the ability to manage multiple leads.
• Familiarity with CRM systems and basic sales processes.
• Prior experience in EdTech, education counselling, admissions or inside sales will be preferred.
• Exposure to the psychology or education industry will be an added advantage.