Admissions Counsellor

Looking for enthusiatic professionals looking to develop themselves into Business development roles

About the Organisation - UniAthena is a rapidly growing EdTech platform offering upskilling courses and self-paced academic programs in collaboration with European universities and awarding bodies. Over 4 million learners from more than 150 countries are pursuing their upskilling journey on our 100% online and automated learning platform. Our vision is to make higher education accessible to all. We also offer online Master's, Postgraduate Certificates, Diplomas, and Doctoral programs developed with European universities. As part of the Westford Education Group, UniAthena is on a high-growth trajectory in the dynamic EdTech space.

Designation - Admissions Counsellor

Roles and Responsibilities -

• Connect with inbound enquiries via phone, email, or chat to understand their current learning goals and constraints.
• Engage with learners to uncover their actual needs and expectations regarding the program, and guide them with accurate information toward the most suitable program option.
• Present program details clearly - including structure, duration, cost, certification, and outcomes- to aid informed decision-making.
• Effectively identify and communicate expected benefit, and relevance of the program to the learner and help them making an informed decision wrt enrolment
• Keep learners engaged and motivated through meaningful follow-ups, ensuring they feel supported and confident about enrolling.
• Proactively design and run creative engagement initiatives - such as webinars, group counselling sessions, alumni/learner experience sharing calls, mini-workshops, or targeted communication campaigns - to nurture leads and boost enrollment outcomes.
• Use LinkedIn and other public platforms to connect with prospects, share valuable content, and strengthen brand visibility and trust.
• Provide accurate, timely, and well-structured reporting on lead engagement and enrollment pipeline to support forecasting and planning.
• Coordinate with the Admissions, IT Team, Data Team, and Academic teams to ensure smooth onboarding and documentation for enrolled learners.

Required Qualifications:

• High English language profiency
• Drive to learn and grow
• High resilience & Goal Focussed

Career Progression

Admission Counsellor > Sr. Admission Counsellor > Asst./ Team Lead - Business Development