Admission Officers and Managers

Company Description

International Institute of Hotel Management (IIHM) is the largest Hotel School Chain in India offering Hospitality Management Education. With campuses in major cities like Kolkata, Delhi, Pune, Bangalore, Jaipur, and more, IIHM collaborates with renowned universities worldwide to provide students with global exposure and opportunities. The Institute has a strong alumni network working in top hotel chains across the globe.

We are seeking dynamic, result-oriented, and student-focused professionals to join our Admissions Team. The ideal candidates will have strong communication skills, an ability to build relationships, and a passion for guiding students toward their career in hospitality.

Role Description

This is a full-time on-site role for Admission Officers and Managers at IIHM and for IIHS in Kolkata, Siliguri, Delhi, Bengaluru, Pune, Goa, Hyderabad, Jaipur, Udaipur , Ahmedabad, Shillong, Coorg, Dehradun  and Nepal The role involves handling international admissions, communicating with prospective students, providing exceptional customer service, and ensuring smooth education transition for students.

Key Responsibilities

• Handle student inquiries through calls, emails, and walk-ins.
• Counsel and guide prospective students about our courses, career opportunities, and admission process.
• Organize and participate in educational fairs, school visits, and promotional events.
• Maintain and update student databases, follow-up regularly with prospects.
• Meet admission targets within the given timelines.
• Coordinate with academic and marketing teams for smooth admissions operations

Requirements:

• Graduate or Postgraduate in any stream (Hotel Management background preferred but not mandatory).
• 2–5 years of experience in admissions, counseling, or educational sales (freshers with strong communication skills may also apply).
• Excellent interpersonal and presentation skills.
• Proficiency in MS Office and familiarity with CRM tools will be an added advantage.

Qualifications

• Interpersonal Skills and Communication capabilities
• Experience in International Admissions
• Strong Customer Service orientation
• Background in Education field
• Excellent organizational and time management skills
• Ability to work effectively in a fast-paced environment
• Relevant Bachelor's degree or higher qualification