Admission Counselor/Relationship Executive

Primary Purpose: Responsible for increasing student enrollments and retention of students in the school. The position provides guidance to prospective parents on appropriate curriculum selection for their ward.

Key Account-abilities/Activities:

Primary Responsibility:

• Support in admission conversions and achieving enrollment targets.
• Orient and guide new parents on the curriculum framework offered by the school.
• Provide details of the board structure and the integrated curriculum offered by the school.
• Assist in identification of children with special needs and offer advise to their parents on the additional support provided by the school.
• Provides campus tours for prospective parents and provide guidance on the variety of teaching initiatives taken by the school.
• Advice parents individually and/or with groups regarding academic eligibility requirements, appropriate board selection, academic policies and delivery procedures,
• Maintains up-to-date knowledge about the Schools programs and requirements.
• Assist parents in admission registration, evaluate student admissibility and provide guidance on the admission process.
• Addressing to existing parents queries and assisting in timely closure of the issue raised by them.

Secondary Responsibility:

• Manages VIBGYOR alumni association and VIBGYOR Internship programs in the School and maintains data pertaining to alumni membership and engagement activities.
• Address and resolve grievances academic grievances raised by parents to ensure high customer satisfaction. Co-ordinate with internal teams to appraise parents on students academic progress whenever needed.

Experience:

• Minimum 1-3 years of experience in Marketing
• Prior experience in admission counselling for Schools will be an added advantage.

Qualification:

• Graduate in any stream/MBA

Expected Competencies:

• Excellent written and verbal communication skills. Experience in group presentations is critical
• Critical Thinking
• Ability to work effectively with individuals of varying backgrounds, abilities, outlooks, age groups and nationalities