Admission Counselor (MBBS)

Company Description

RM Group of Education (RMGOE) is India's leading career counseling and education consulting platform, specializing in MBBS admissions both in India and abroad. Since its establishment in 2016, RMGOE has successfully guided over 18,000 students toward their dream of becoming doctors through transparent and expert-driven processes. With a strong presence in multiple cities across India, RMGOE provides personalized 1-on-1 counseling, NEET counseling updates, and end-to-end admission support. Additionally, the organization offers assistance with college shortlisting, visa and documentation, and access to verified university and college data. RMGOE is dedicated to empowering students and families with accurate and timely guidance for informed decision-making in their medical career journey.

Role Description

Drive student acquisition and conversion by managing end-to-end admission counselling, lead nurturing, and enrollment closure while ensuring a high-quality candidate experience.

Key Responsibilities

• Manage inbound and outbound student leads (calls, WhatsApp, email, walk-ins)
• Counsel prospective students on courses, career paths, and institutional offerings
• Qualify leads and map student needs with the right programs
• Drive conversion from inquiry → application → enrollment
• Maintain consistent follow-ups and build a strong pipeline
• Handle admission documentation, application processing, and onboarding support
• Coordinate with academic and operations teams for seamless admissions
• Achieve monthly/quarterly admission targets and revenue goals
• Maintain CRM hygiene and update lead status regularly

Key Performance Indicators (KPIs)

• Lead-to-conversion ratio
• Enrollment numbers vs target
• Follow-up turnaround time
• Student satisfaction / experience score
• Pipeline management efficiency

Required Skills

• Strong communication and persuasion skills
• Sales-driven mindset with consultative approach
• Ability to handle objections and close effectively
• CRM handling and data management
• Time management and multitasking

Qualifications

• Graduate in any discipline (MBA/PGDM preferred)
• 0–3 years experience in admissions, counselling, or inside sales (education sector preferred)