Admission Counselor

We seek dedicated individuals to join our team as Admission Counsellor at I Am An Artist India, the leading Fine Art School and Art Gallery based in Mulund West, Mumbai, India. As a Admission Counsellor, you will be our student's and customers primary point of contact, handling inquiries, providing information about our products and services, and assisting with sales transactions.

Responsibilities

1. Handle Inbound Calls: Receive and manage incoming calls from students and customers regarding inquiries, course details, product information, and sales orders.

2. Provide Excellent Customer Service: Assist customers courteously and professionally, addressing their questions, concerns, and feedback in a timely and effective manner.

3. Promote Products and Services: Educate customers about our acceptable art courses, drawing and painting classes, handmade paintings, and other offerings. Encourage enrolment in courses and promote sales of our products.

4. Process Sales Orders: Assist customers in placing orders for our products and services, including course registrations, artwork purchases, and customized painting requests.

5. Maintain Customer Records: Using our CRM system, we keep accurate records of customer interactions, inquiries, and sales transactions.

6. Resolve Customer Issues: Proactively identify and resolve customer issues, complaints, or disputes to ensure customer satisfaction and retention.

7. Collaborate with Team: Work closely with other team members, including instructors, artists, and administrative staff, to coordinate customer inquiries, sales activities, and promotional campaigns.

Freshers are Welcome!

Language: English (Required)

Shift and schedule: Tuesday to Sunday: 10:30 AM - 07:30 PM

Location: Mulund West Mumbai, India

WhatsApp You CV : +91 9702117617

Website: www.iamanartist.co.in