Job Description
Company –IPB
Location: First Floor, C-42, Sector 2, Noida, Uttar Pradesh – 201301
Role: Admission Counsellor
Role Summary
- Counsel students and parents through online and offline channels.
- Conduct software/CRM-based follow-ups and arrange demo sessions.
- Handhold students throughout the enrolment process.
- Assist with fee-deposit schedules and payment/loan processes.
- Achieve individual sales targets while contributing to team revenue goals.
Key Responsibilities
- Career counselling and conversion of prospective students.
- Tele-counselling and database follow-ups.
- Handle calls professionally and provide complete course information.
- Check basic course eligibility.
- Assist students with admission/application forms.
- Explain suitable payment options, including instalment plans, loans, or one-time payment.
- Manage CRM and ERP systems.
- Handle objections and build trust.
- Invite prospects to demos, alumni meets, and webinars.
- Support students with document approval and loan processes.
- Ensure fee collection for students on EMI plans.
- Generate referrals from existing students and alumni.
- Consistently achieve admission targets and contribute as a team player.
Performance Metrics
- Daily/weekly/monthly sales reports
- Revenue generated and targets achieved
- Student feedback and references
- Counsellor productivity
