We are looking for a dynamic, student-focused Admission Counsellor who can manage end-to-end admission processes, handle counselling, follow-ups, lead management, and support daily administrative operations at the Rajkot center. The ideal candidate should be confident, proactive, and passionate about guiding students and parents toward the right academic path.
- Experience: 0 to 3 Years
- Salary: 18K
- English: Fluent
- Location: Above Under Bridge, Kalawad Road, Rajkot
Key Responsibilities
1. Admission Counselling & Lead Conversion
- Conduct counselling sessions for students and parents for IIT/JEE, NEET & Foundation courses.
- Provide detailed program information, fee structure, and academic paths.
- Convert walk-ins, enquiries, and leads into enrolments through professional counselling.
- Maintain high conversion ratios through strong communication and rapport-building.
2. Lead Management & Follow-ups
- Manage and update all leads in CRM tools like LeadSquared, Google Sheets, etc.
- Perform cold calling to prospective students and generate interest in courses.
- Ensure timely and consistent follow-ups to maximize admissions.
- Track enquiry-to-admission progress and maintain accurate lead status.
3. Center Coordination & Administration
- Coordinate daily operations with academic, faculty, and admin teams.
- Assist in classroom scheduling, student batch allotment, and faculty updates.
- Handle administrative tasks including documentation, fee collection support, receipts, forms, and records.
- Ensure smooth functioning of front-desk operations and student support services.
4. Student Management
- Manage student queries, batch adjustments, attendance-related support, and routine coordination.
- Provide an excellent student and parent experience at the center.
- Support in organizing tests, PTMs, academic events, orientations, and seminars.
5. Reporting & Communication
- Maintain daily counselling reports and share updates with management.
- Ensure effective communication across departments for seamless operations.
Required Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong convincing and presentation abilities.
- Good command over MS Office, Google Sheets & CRM tools.
- Ability to work under targets and manage high-volume follow-ups.
- Positive attitude, strong ownership, and willingness to learn.
- Good organizational and time-management skills.
Preferred Qualifications
- Graduate in any discipline (Education background preferred science but not mandatory).
- Experience in the education or coaching industry is an advantage, but freshers with strong communication skills are welcome.
